Shipping policy
Shipping Policy
## Processing Time
Orders are typically processed within **1-3 business days** (Monday-Friday, excluding holidays). You will receive a confirmation email with tracking information once your order has shipped.
## Shipping Methods and Rates
We offer the following shipping options:
### Standard Shipping
- Delivery: 5-7 business days
- Cost: $[X.XX] (Free on orders over $[XX])
### Expedited Shipping
- Delivery: 2-3 business days
- Cost: $[X.XX]
### Express Shipping
- Delivery: 1-2 business days
- Cost: $[X.XX]
*Shipping times are estimates and not guaranteed. Delays may occur during peak seasons or due to circumstances beyond our control.*
## Domestic Shipping
We currently ship to all addresses within [Your Country]. PO Boxes are accepted for standard shipping only.
## International Shipping
We ship to select international destinations. International shipping times vary by location and typically take **7-21 business days**. Customers are responsible for any customs duties, taxes, or fees imposed by their country.
## Order Tracking
Once your order ships, you'll receive an email with tracking information. You can track your package using the provided tracking number on the carrier's website.
## Shipping Restrictions
We cannot ship to:
- PO Boxes (for expedited/express shipping)
- Military APO/FPO addresses (contact us for options)
- Certain international locations
## Lost or Damaged Packages
If your package is lost or arrives damaged:
1. Contact the shipping carrier with your tracking number
2. Contact us at [your-email@example.com] within 48 hours of delivery
3. Provide photos of any damage to packaging or products
4. We will work with you to resolve the issue
## Address Changes
Please ensure your shipping address is correct before completing your order. We cannot change the address once an order has been processed. If you need to change your address, contact us immediately—we'll do our best to help if the order hasn't shipped yet.
## Undeliverable Packages
If a package is returned to us as undeliverable due to an incorrect address or multiple failed delivery attempts, we will contact you to arrange reshipment. Additional shipping charges may apply.
## Contact Us
For shipping questions or concerns, please contact us at:
- Email: [your-email@example.com]
- Phone: [your-phone-number]